open source

Market Place / Customer Support / Open Web Messenger

Open Web Messenger

Open Web Messenger Get Started
  • Customer Support
  • 2.0
  • 0.97 MB
  • December 6th, 2014

Open Web Messenger is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website. You should place the button of Web Messenger at your site. Your visitors click the button and chat with your operators who help them.

  • Real-time chat (without page refresh)
  • Unlimited operators, chats, and users
  • Unlimited departments (groups of operators)
  • Priority queue of visitors
  • Localized to 10+ languages, unicode support
  • Runs on your server and domain
  • Easy-to-modify source code
  • Optional pre-chat survey
  • Chat window themes (three themes are included)
  • Operator and visitor “Typing Indicator”
  • Operator’s photo in visitors chat
  • Chat transcript emails
  • Sound and visual alerts on new message
  • Enable/disable notification sound
  • Customize chat with your Logo, Name etc.
  • Quickly convert text to hyperlinks in chat
  • Not blocked by pop-up blockers
  • Compatible with mod_security
  • Protection against automated spam (captcha)
  • Auto-reconnect if the internet connection went down
  • Assign operator to multiple groups
  • Group canned messages
  • Ability to select group in pre-chat survey
  • Group button with online/offline status